Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns on food items, but we are committed to ensuring you are 100% satisfied with your Mike's Hot Honey experience. If your order arrived damaged or incorrect, please reach out to us within 30 days for a full replacement or refund.
Document the Issue
Take clear photos of the damaged item, the packaging, and your packing slip to help us process your request quickly.
Contact Support
Email our customer service team at [email protected] with your order number and a brief description of the problem.
Review Process
Our team will review your claim within 2-3 business days and determine the eligibility for a refund or a replacement shipment.
Resolution
Once approved, a replacement will be shipped immediately at no cost to you, or a credit will be issued to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing