Frequently Asked Questions
Everything you need to know about the world's most versatile condiment.
Does Mike's Hot Honey need to be refrigerated?
No, honey is a natural preservative and does not require refrigeration. For the best consistency and pourability, store your bottle at room temperature in your pantry.
Is Mike's Hot Honey gluten-free and paleo-friendly?
Yes! Our hot honey is made with 100% pure honey, real chili peppers, and vinegar. It is gluten-free, dairy-free, and contains no artificial ingredients or preservatives.
My honey has crystallized. Is it still good?
Crystallization is a natural process for pure honey. If this happens, simply place the bottle in a warm water bath for a few minutes until it liquefies again. It does not mean the product has expired.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for food items?
Due to the nature of our food products, we cannot accept returns. However, if your order arrives damaged or if there is an error with your shipment, please contact us within 14 days for a replacement or refund.
Do you offer bulk or wholesale pricing?
Yes, we offer bulk sizing for food service and wholesale pricing for retailers. Please visit our 'Wholesale' page or contact our sales team for more information on bulk orders.